Updates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness
Source:R/connect_operations.R
connect_update_participant_role_config.RdUpdates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness. You can set four timers:
See https://www.paws-r-sdk.com/docs/connect_update_participant_role_config/ for full documentation.
Arguments
- InstanceId
[required] The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- ContactId
[required] The identifier of the contact in this instance of Connect Customer.
- ChannelConfiguration
[required] The Connect Customer channel you want to configure.